Let's get you back on track.

Answers about your day balance, reminders, and Premium. If you're stuck, get in touch.

Why aren't reminders arriving?

Check that Thriveo can send notifications in iOS Settings, and that the activity's reminder is enabled. Focus modes can also silence notifications.

Why can't I add another activity?

The free version supports up to 7 active activities. Lifetime Premium raises the limit to 15.

Why haven't I reached my daily goal?

Your balance is the sum of the points from today's recorded actions. Negative actions subtract points; a positive action can help you recover.

How do I restore Premium?

Open Premium in the app and select Restore Purchases. Use the Apple Account that made the purchase and connect to the internet.

Need a hand?

Tell us what you expected, what happened, your iOS version, and your Thriveo version. Please don't send private activity records or payment details.